Customer Questions & Answers for:

Customer questions and answers for
Cookworks Signature Digital Halogen Oven.

Digital multifunctional halogen/convection cooker: roasts, bakes toasts, grills,fries,steams,boils,defrosts,reheats. Includes high, low and dual level racks, 5 litre extension ring, steaminig dish, frying dish,skewers, tongs. Capacity can be increased to 17 liters with extension ring. Food capacity 12 litres. 1400 watts. 4 racks. Variable temperature 30C to 250C. Safety switch. Cool touch body. Non-stick. Self clean function. Power light. Size H33.5, W33.3, D48.2, Dia33.3cm.
Customer questions and answers:
70 Questions
 | 
73 Answers
Overall rating:
4.583 out of 5
4.6
out of 
5
(48 Reviews)43
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Customer questions and answers for Cookworks Signature Digital Halogen Oven.

Question
Appoint operation
Hi, we have just purchased this halogen oven and all seems to work fine, except that is the appoint function...According to the instructions, you set the timer, set the temp and then using the appoint button set the time you want it to start in, for example 10 minutes..However, it is not starting itself off and the minutes only increase/decrease in increments of 10 on the appoint function..The instructions state you can set the appoint from 1 min up?? Please can someone advise the correct way to use the appoint function as i think we are doing it correctly which would mean a faulty machine?? many thanks Sandra.
Age: 35 to 44
Gender: Female
Customer avatar
by
Sandy
Location: Thurrock
+1point
1out of 1found this question helpful.
1 answer
Answer(s)
Hi, thank you for your question.

Having looked into this for you I can confirm that if you are following the instructions as advised and you are still unable to get the machine working correctly then this could be a fault with the item. In this case I would advise you refer to where you purchased the item from, either being the store with your proof of purchase, or call Customer Services with your order number if you had the item for home delivery. We will then be able to assist you further doing whatever it will require to get this item in a workable condition even if it means replacing the item for you.

Thank you for using Argos Q&A.
Staff Answer
Customer avatar
by
Argos Helper
Location: Acton Gate
0points
0out of 0found this answer helpful.
Question
Is Foil safe in Cookworks Signature Digital Halogen Convection Oven
Can Pie in Foil container be cooked or is foil not allowed like Microwaves?
Customer avatar
by
Hari
Location: Leamington Spa
+1point
2out of 3found this question helpful.
2 answers
Answer(s)
Yes I use foil all the time to stop food overcooking, and I put precooked pied in foil when warming them up.
Customer avatar
by
hornbyOO
Location: blackpool
0points
0out of 0found this answer helpful.
Hi, thank you for your question.

Having looked into your query, I can confirm that as the Cookworks Signature Digital Halogen Oven is similar to a regular oven (halogen ovens work by circulating the hot air past the food), foil can be used whilst cooking food with this product.

Thank you for using Argos Q&A.
Staff Answer
Customer avatar
by
Argos Helper 39
Location: Acton Gate
+1point
1out of 1found this answer helpful.
Question
as the lid is hinged does it adjust to fit extender ring
Customer avatar
by
Bo Bo
Location: Gloucester
+1point
1out of 1found this question helpful.
2 answers
Answer(s)
the lid lifts up and you put the ring on top of the glass bowl and the lid lowers down and sits on top of the ring perfectly.
Customer avatar
by
cissie
Location: Hampshire
+6points
6out of 6found this answer helpful.
Yes it does
Customer avatar
by
Leigh
Location: Devon
+1point
1out of 1found this answer helpful.
Question
does the cookworks halogen have the infrared feature?
another brand promotes the infrared feature, and there is no need to turn the food over during cooking . does the cookworks halogen operate in this way?
Age: 65 or over
Gender: Male
Customer avatar
by
clementine
Location: aylesbury
0points
0out of 0found this question helpful.
2 answers
Answer(s)
i think your your speaking about a flavourwave i had one before i bought the cookswork
and it doesnt have the infared feature but having cooked with both there is really no difference in the cooking i still had to turn food depending what your cooking in either oven
Age: 65 or over
Gender: Female
Top 500 Contributor
Top 500 Contributor
Customer avatar
by
tinlizzie
Location: scotland
-1point
0out of 1found this answer helpful.
YES WE DO NOT HAVE TO TURN OUR FOOD WHEN COOKING
Age: 65 or over
Gender: Male
Customer avatar
by
DAVMAG
Location: ENGLAND
+1point
1out of 1found this answer helpful.
Question
Does it have a hinged lid ?
Customer avatar
by
larry
0points
1out of 2found this question helpful.
1 answer
Answer(s)
Hi,
Thanks for your question.
I can confirm this item does have a hinged lid.
Thank you for using Argos Q&A
Staff Answer
Customer avatar
by
Argos helper 23
Location: Argos
+3points
3out of 3found this answer helpful.
Question
How wide are the cooking racks.
the reason i'm asking is, althought the bowl is stated as being 33cm wide, the rack pictured for cooking would appear to be a good bit smaller.
Customer avatar
by
catt
Location: glasgow
0points
0out of 0found this question helpful.
1 answer
Answer(s)
I have purchased this halagen oven and all the racks provided fit perfectly and are the correct size for this bowl.
Customer avatar
by
cissie
Location: Hampshire
0points
0out of 0found this answer helpful.
Question
Do it come whth a COOKERY BOOK
Customer avatar
by
Rocky
Location: BH24 2QN
0points
0out of 0found this question helpful.
1 answer
Answer(s)
Hi,
Thank you for your question.

I have had one of these items unpackaged, and can confirm that is does come with a recipe book.

Thank You for using Argos Q&A
Staff Answer
Customer avatar
by
Argos Helper 24
Location: Argos
+2points
2out of 2found this answer helpful.
Question
can the light bulb be replaced if it blows
Customer avatar
by
melonpip
Location: croydon
0points
0out of 0found this question helpful.
1 answer
Answer(s)
Hi, thank you for your question.

I have looked into this and i am sorry but we do not have any spares for this item. If you experience a manufacturing fault within 12 months then please call the customer service line or return to store and we will get the item replaced. The halogen bulbs will usually last up to several years meaning that they do not need to be replaced.

Thank you for using Question & Answer.
Staff Answer
Customer avatar
by
Argos Helpers
Location: Acton Gate
0points
0out of 0found this answer helpful.
Question
where can i buy a replacement product operating manual
lost operating manual
Customer avatar
by
tufty
Location: warrington
0points
0out of 0found this question helpful.
1 answer
Answer(s)
Hi, thanks for your question.

If you bought the item in store, then you would need to take it back to store with your receipt and they will be able to help with getting a replacement instruction booklet. If you had this item delivered, you will need to ring Customer Services with your order number and they will be able to assist you.

Thank you for using Question and Answer.
Staff Answer
Customer avatar
by
Argos Helper 37
Location: Acton Gate
+1point
1out of 1found this answer helpful.
Question
Just purchased Cookworks halogen digital oven. Cannot get timer to go above 1.30.
Hope you can help with the above. Am I being a bit thick!!!
Shirley
Age: 65 or over
Gender: Female
Customer avatar
by
Charlie
Location: Nottingham
+1point
1out of 1found this question helpful.
1 answer
Answer(s)
Hi, thanks for your question.

I have looked into this and it may be that your halogen oven is faulty. If you bought it in store then you would need to take it back with proof and purchase and they will be able to help you. If you had it delivered, you will need to ring Customer Service with your order number.

Thank you for using Question and Answer.
Staff Answer
Customer avatar
by
Argos Helper 37
Location: Acton Gate
0points
0out of 0found this answer helpful.
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