Customer Questions & Answers for:

Customer questions and answers for
Amazon Kindle e-Book Reader.

The ergonomically designed Kindle eReader holds up to 1400 books and has 240 hours battery life - making it great for holidays and travelling. With thousands of publications to download, a 6 inch anti-glare screen and features such as a built-in dictionary, the Kindle provides the perfect platform for reading your favourite books, magazines and newspapers 6 inch screen.Stores 1400 books.Kindle uses E Ink Pearl - the latest generation of E Ink technology available - to deliver clear, crisp text you can read without strain.Free cloud storage for all Amazon content - Amazon Cloud Drive is your personal hard drive in the cloud. Store your videos, photos, and documents on Amazon's secure servers.4.5 hours charge time.240 hours battery life.Choose from 8 adjustable font sizes to improve readability.16 levels of grey scale give ultra fine text detail.Rotation key to read text in either landscape or portrait format.Supported formats: Kindle (AZW), TXT, PDF, unprotected MOBI, PRC natively; HTML, DOC, JPEG, GIF, PNG, BMP through conversion.Connectivity:WiFi connectivity.General information:Weight 170g.Size H16.6, W11.4, D0.87cm.
Customer questions and answers:
164 Questions
 | 
216 Answers
Overall rating:
4.796 out of 5
4.8
out of 
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(623 Reviews)536
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Customer questions and answers for Amazon Kindle e-Book Reader.

Question
is this easy to use
My Husband and I arent very good at picking up new concepts. Would this be easy for us to load books onto, and what other than a cover is essential to buy with it
Age: 65 or over
Gender: Female
Customer avatar
by
AnnB
Location: South East
+11points
11out of 11found this question helpful.
20 answers
Answer(s)
my wife is not a gadget person but found this very easy to use
Age: 45 to 54
Gender: Male
Customer avatar
by
great husband
Location: essex
+8points
8out of 8found this answer helpful.
This is very easy to use and to load books onto. You need to have use of a computer to register your kindle, but once this has been achieved then it is literally go on the website, look through the volumes of books available, make your choice and CLICK. It appears on your kindle in seconds. It's marvellous. I have bought a cover, but don't feel the need for any other accessory.
Age: 45 to 54
Gender: Female
Customer avatar
by
Jane
Location: England
+5points
5out of 5found this answer helpful.
Hi these are very easy to use and get on with, my 76 year old father just loves his
Age: 45 to 54
Gender: Male
Customer avatar
by
david
Location: St Austell
0points
0out of 0found this answer helpful.
Very easy to use. I bought it as a present for my wife - a Technical Luddite. She loves - it easy to download the books she wants and the batteries last a long time.
Age: 55 to 64
Gender: Male
Customer avatar
by
aloyicious
0points
0out of 0found this answer helpful.
Yes, after initially setting up the Kindle, it is very easy to understand and use.
Yes a cover would be good for transportation use and maybe a clip on light.
The clip on light is not essential unless reading in bed but the Kindle does require a reasonably bright room to read by as it has not got a back light as on a computer.
So my wife tells me!
Age: 45 to 54
Gender: Male
Customer avatar
by
Steve
Location: West Yorkshire
+3points
3out of 3found this answer helpful.
I was a bit confused when I first had mine but now it's a breeze, like anything new it can be a bit daunting but persevere but you'll get there. I find the cases very expensive (I'm on a pension) but have made one with quilted material scraps which works just as well and is unique to me!!
Age: 65 or over
Gender: Female
Customer avatar
by
JACSIS
Location: United Kingdom (was once!)
+2points
2out of 2found this answer helpful.
You need to be a little computer literate as the Kindle requires a wi-fi connection or a computer connection via a USB cable. I would recommend the wi-fi connection. The kindle can browse the internet once connected to your wi-fi router.
I would personally recommend a waterproof bag for reading in the bath! A gel protective case would be a good way of limiting damage from dropping.
Age: 35 to 44
Gender: Male
Customer avatar
by
Geordieged
Location: Tyne & Wear
+2points
2out of 2found this answer helpful.
very easy, a mains charger if you are travelling anywhere without a pc.
Age: 45 to 54
Gender: Male
Customer avatar
by
steve
Location: essex
0points
0out of 0found this answer helpful.
This is really easy to use, all you need is the Kindle a wireless network on your computer or an hotspot to gain access online to download. Follow the easy instructions on the Kindle and away you go, they download pretty quick and you will be reading within minutes.
Age: 55 to 64
Gender: Male
Customer avatar
by
Geoff
Location: Wakefield
+1point
1out of 1found this answer helpful.
If you can use a computer you should have no problems getting books on here. When you start it up the first time, it will find your home wi-fi network for you if you have a wireless router for your internet connection, all you need is the network security key, then it will take you through setting up an account and when you purchase any new ebooks it will download them onto the Kindle for you, and also it will save them online for you in case you ever accidentally delete them or something, so you can download them again without having to pay. If you don't have a home wi-fi network then it is simple enough to download them on your computer and transfer them to your kindle using the supplied USB cable. Besides the cover, you really don't need anything else, although if you are likely to be reading anywhere with poor light you should consider buying a cover with a built in light as the screen is not backlit so you can't see it if the light is bad - just like a normal book! :-)
Age: 45 to 54
Gender: Male
Customer avatar
by
Dave
Location: South Wales
+8points
8out of 8found this answer helpful.
Yes it is quite straight foreward. The users guide is already installed in the Kindle. As for downloading books, it takes all of seconds and the book is in. You can install as many books as you wish. Then read a one when feel like it. A cover keeps it safe and the screen from being scratched. You can buy either leather or faux leather covers.
Age: 65 or over
Gender: Female
Customer avatar
by
Elivi
Location: England
0points
1out of 2found this answer helpful.
Yes its easy to load books onto, but you should consider buying a light & cover
Age: 35 to 44
Gender: Male
Customer avatar
by
PaulL
Location: Powys
0points
0out of 0found this answer helpful.
my mum exactly same but i got her one and she has got the hang of it easily enough and she is 60+!
Age: 35 to 44
Gender: Female
Customer avatar
by
deva's mum
Location: Derbyshire
+1point
1out of 1found this answer helpful.
very easy to use, easy to set up and you do not need to buy accessories for it.
After setting up your account you can get your books with one click it is that simple. Great product.
Age: 45 to 54
Gender: Female
Customer avatar
by
pauline
Location: lincolnshire
0points
0out of 0found this answer helpful.
Yes, no problem at all
Age: 65 or over
Gender: Female
Customer avatar
by
Jenni
Location: Bucks
-1point
0out of 1found this answer helpful.
Yes, it's very easy to load books. If you have wifi indoors or anywhere in publics places where it's wifi anabled, you can download books easily. You might want to get an ac adapter charger although the usb cable charger which is included is good enough.
Age: 45 to 54
Gender: Male
Customer avatar
by
selva
Location: essex
0points
0out of 0found this answer helpful.
Using a kindle is easy. Downloading the books a little harder and you need basic computer knowledge varying on how you do it
Customer avatar
by
dave
Location: essex
0points
0out of 0found this answer helpful.
the friend i bought this for is 76 and she got on with near enough straight away it was very easy to use
Age: 45 to 54
Gender: Male
Customer avatar
by
oliver
Location: uk
0points
0out of 0found this answer helpful.
Very easy any errors made setting up are usually human and the onboard menu is excellent
Age: 55 to 64
Gender: Male
Customer avatar
by
Bill
Location: Westmidlands
0points
0out of 0found this answer helpful.
yes i recommened it to all ages young or old, me an my partner are rubbish with new tec that comes out but love this product very much
Age: 45 to 54
Gender: Female
Customer avatar
by
lanie
Location: hull
+1point
1out of 1found this answer helpful.
Question
can I find Bible books there
i want where I can go to any chapter of the bible
Age: 55 to 64
Gender: Male
Customer avatar
by
Bonge
Location: Hanwell London
+4points
4out of 4found this question helpful.
7 answers
Answer(s)
The best way to do this is to download the kindle app for your PC as then the bible will also be in that app and its much quicker to scroll from page to page. I know that one of the frustrations about compilation of books on kindle, eg. the bible or shakespeare. It is not possible to move straight to a bible chapter , so the quickest way is via the PC app.
Age: 55 to 64
Gender: Male
Customer avatar
by
kewlbloke
Location: worcs
+2points
2out of 2found this answer helpful.
yes, any book you need
Age: 55 to 64
Customer avatar
by
john
Location: essex
0points
0out of 0found this answer helpful.
This is a quote from the product description:

The English Standard Version (ESV) Bible is an essentially literal Bible translation that combines word-for-word precision and accuracy with literary excellence, beauty, and depth of meaning.

The ESV Bible is equipped with an enhanced navigation feature. Kindle's index feature can be used to navigate directly to any verse. This feature is not supported on the Kindle 1 or any Kindle applications.
Age: 55 to 64
Gender: Male
Customer avatar
by
Geoff
Location: Wakefield
0points
0out of 0found this answer helpful.
You can get a Bible for Kindle, not sure if you can go to a particular chapter you would need the page number I think.
Age: 65 or over
Gender: Female
Customer avatar
by
JACSIS
Location: United Kingdom (was once!)
0points
0out of 0found this answer helpful.
There is and much more info can be obtained on the Kindle website. You can fast foreward and back any book, place a bookmark, go on to view other books then go back to your book.
Age: 65 or over
Gender: Female
Customer avatar
by
Elivi
Location: England
0points
0out of 0found this answer helpful.
yes you can find every kind of genre on here if not on the kindle store then through a google search
Age: 45 to 54
Gender: Male
Customer avatar
by
oliver
Location: uk
0points
0out of 0found this answer helpful.
yes :)
Age: 45 to 54
Gender: Female
Customer avatar
by
lanie
Location: hull
0points
0out of 0found this answer helpful.
Question
does it come with a mains power lead
Age: 55 to 64
Gender: Female
Customer avatar
by
sandra
Location: herts
+4points
5out of 6found this question helpful.
5 answers
Answer(s)
Unfortunately the Kindle does not come with a mains power lead, but it does come with a USB lead to charge it from a computer. I have a few devices (for example cameras and phones) that came with mains plugs with USB lead attachment so you can use one lead for both mains and PC charging, you can use these as long as they are for small devices like phones and cameras as the larger ones use more power and may damage your Kindle when using it.
Age: 18 to 24
Gender: Female
Customer avatar
by
Renn
Location: Leicestershire
+6points
8out of 10found this answer helpful.
No it comes with a usb
Customer avatar
by
nicola
Location: london
-1point
0out of 1found this answer helpful.
had lead but no plug
Customer avatar
by
barb
Location: uk
+1point
1out of 1found this answer helpful.
It comes with a lead to charge via USB port on a computer, I bought a universal charger from a well know electrical store.
Age: 45 to 54
Gender: Female
Customer avatar
by
Secret shopper
Location: Warsop
+2points
2out of 2found this answer helpful.
It comes with a lead that will connect to your PC, the mains connector would have to be purchased as an extra. my wife uses my Iphone charger plug which does the job.
Age: 45 to 54
Gender: Male
Customer avatar
by
Tony H
Location: Liverpool
+3points
3out of 3found this answer helpful.
Question
What does it come with?
I am not sure is I should buy a charger lead or any more essentials so can you please tell me what it comes with in the box???
Age: 17 or under
Gender: Female
Customer avatar
by
the best ever
Location: none of your buisness
0points
0out of 0found this question helpful.
3 answers
Answer(s)
Kindle recharges itself through a usb to your computer, so you don't need a charger, and the charge lasts for approx. nine hours. All that is in the box is the Kindle, a connection lead and a VERY brief user guide, although you cango online to find out more information, a link is provided. It is surprisingly easy to use once you've navigated around the few buttons under the screen and the page turning buttons at each side. If I can work out how to use it, anyone can!
Age: 55 to 64
Gender: Female
Customer avatar
by
wyldwych
Location: Oxfordshire
+1point
1out of 1found this answer helpful.
There is a charger lead that come withit, but it plugs in to your USB port on a PC/Laptop.
However if you have an iphone you can use the iphone plug which has a USB port so you don't need to buy a separate plug if you have an iphone!
Enjoy!!
Age: 45 to 54
Gender: Female
Customer avatar
by
Rachel
Location: Berks
+1point
1out of 1found this answer helpful.
This comes without a charger. It has a USB lead instead. Connect to a Laptop or PC or USB hub to charge. You can buy a USB Charger.

Hope this helps
Age: 35 to 44
Gender: Male
Customer avatar
by
Psychoman
Location: Stretford
0points
0out of 0found this answer helpful.
Question
is it display in colour
Age: 55 to 64
Gender: Male
Customer avatar
by
nick
Location: cornwall
-1point
0out of 1found this question helpful.
2 answers
Answer(s)
No, it is an E Ink display which is black and white (black on grey in practice). There is no colour option.
Age: 35 to 44
Gender: Female
Customer avatar
by
RAJJ
+1point
1out of 1found this answer helpful.
The screen is not colour, it E ink which is incredibly clear and sharp. As such in darker conditions it will need a light as a book would.
Age: 25 to 34
Gender: Female
Customer avatar
by
MsPegasus
+1point
1out of 1found this answer helpful.
Question
does the kindle have, for example :- Facebook facility
Age: 65 or over
Gender: Male
Customer avatar
by
Spud
Location: Essex
0points
0out of 0found this question helpful.
2 answers
Answer(s)
Wrong Gav1 - there is a Social Networks section in the Kindle 4 settings for Twitter and Facebook etc! I haven't used that myself. There is also an 'experimental' web browser! So wi-fi absolutely isn't only for transferring books.
Age: 35 to 44
Gender: Male
Customer avatar
by
Bobby
Location: West Yorkshire
0points
0out of 0found this answer helpful.
wifi can only be used to download books etc, you can't use it for internet access.
Age: 35 to 44
Gender: Male
Customer avatar
by
Gav1
Location: South Yorkshire
-1point
0out of 1found this answer helpful.
Question
Is the touch screen as good as iProducts?
Age: 18 to 24
Gender: Female
Customer avatar
by
merz
Location: london
0points
0out of 0found this question helpful.
2 answers
Answer(s)
The Kindle doesn't have a touch screen!!
Age: 35 to 44
Gender: Male
Customer avatar
by
Bobby
Location: West Yorkshire
0points
0out of 0found this answer helpful.
The Kindle uses 'E-Ink' the advantage of which being that it has very low power consuption, power is only needed to change the page, or to run the wi-fi, hence why the Kindle can have a one month battery life. However because of this the touch screen is no where near as responsive as an ipod or similar, (it can take up to a second to turn a page). For reading books however this is 'good enough' and the advantages of e-ink, being far easier to read off of for extened periods of time compared to a LCD screen on an iPad, as well as being able to read in direct sun light makes up for it. So no the touh screen isn't as good as an iPod or similar but it is good enough for what you use it for, and the advantages of e-ink for reading far outweigh the disadvantages of it.
Age: 18 to 24
Gender: Male
Customer avatar
by
usenglish
Location: Oxfordshire
+1point
1out of 1found this answer helpful.
Question
Can you only download on wi fi?
Age: 45 to 54
Gender: Female
Customer avatar
by
Stinky
Location: Blackburn
-1point
0out of 1found this question helpful.
2 answers
Answer(s)
Actually you don't need additional software to transfer books to the Kindle via the USB cable - just drag and drop like with any disk.
Age: 35 to 44
Gender: Male
Customer avatar
by
Bobby
Location: West Yorkshire
+1point
1out of 1found this answer helpful.
No downloads are available via lead from computer with software available from almost any source.
Age: 55 to 64
Gender: Male
Customer avatar
by
Rodders
Location: Lancashire
0points
1out of 2found this answer helpful.
Question
can you transfer books to your kindle from a disk via computer,
Age: 65 or over
Gender: Female
Customer avatar
by
trendy68
Location: leeds england
0points
0out of 0found this question helpful.
2 answers
Answer(s)
yes, watch the homepage video
Age: 55 to 64
Gender: Male
Customer avatar
by
expressdave
Location: tyne and wear
+2points
2out of 2found this answer helpful.
Yes, you can also transfer documents from word to the Kindle. It even has it's own e-mail address so you can mail stuff to it.
Age: 65 or over
Gender: Male
Customer avatar
by
SPIKE
Location: England
+1point
1out of 1found this answer helpful.
Question
Do you pay for the books you download, if so how much per book ?
Age: 65 or over
Gender: Female
Customer avatar
by
curlysue
Location: uk
0points
0out of 0found this question helpful.
2 answers
Answer(s)
Yes, but you can download free books too. Costs vary from book to book.
Age: 35 to 44
Gender: Male
Customer avatar
by
Psychoman
Location: Stretford
+1point
1out of 1found this answer helpful.
Not necessarily. There are plenty of free books. Prices of books will vary.But should be cheaper than hard copies. But first you need to setup an account.

Hope this helps
Age: 35 to 44
Gender: Male
Customer avatar
by
Psychoman
Location: Stretford
+1point
1out of 1found this answer helpful.
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