Customer Questions & Answers for:

Customer questions and answers for
Samsung Galaxy Tab 2 16GB with Wi-Fi 10.1 Inch - White.

Have fun with the Samsung Galaxy Tab 2. Make the most of all your multimedia content and discover great new unlimited entertainment with the Samsung Hubs. You can discover all the latest and best books, music tracks, videos and games.With AllShare Play, you can connect to other devices wirelessly share and enjoy content at its best, with a bigger screen or greater portability. Enjoy great communication with Chat ON, Google + with Hangouts and Voice call. Android 4.0 Ice Cream Sandwich OS and a poweful 1GHz dual core processor lets you access it all with ease.Display:10.1 inch screen.Multi-touch screen.Resolution 1280 x 800 pixels.Support for simultaneous display of multiple languages and characters.Webcam.Product specifications:1GB RAM.Android 4.0 operating system.1GHz TI OMAP processor.B/g/n wireless/WiFi enabled.Bluetooth - enabling you to easily and wirelessly connect with other bluetooth enabled devices.3.5mm stereo headphone jack.Built-in speaker.Microphone.microSD memory card slot.3MP rear facing camera.WiFi Direct.General features:Up to 7 hours battery life (depending on usage).0.97cm thin.Size H17.53, W25.66cm.Weight 0.6kg.Manufacturer's 2 year guarantee.EAN/MPN/UPC/ISBN: 8806085017269.
Customer questions and answers:
31 Questions
 | 
35 Answers
Overall rating:
4.688 out of 5
4.7
out of 
5
(16 Reviews)13
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Customer questions and answers for Samsung Galaxy Tab 2 16GB with Wi-Fi 10.1 Inch - White.

Question
does this model have a stylis pen
Age: 45 to 54
Gender: Female
Customer avatar
by
mosh
Location: glasgow
+2points
2out of 2found this question helpful.
2 answers
Answer(s)
No
Age: 45 to 54
Gender: Female
Customer avatar
by
Sharon
Location: Wolverhampton
0points
0out of 0found this answer helpful.
The Tab doesnt have the s pen, that comes with the samsung note 10.2". Not a big difference between the two products other than s pen and processor power and £100 cost difference
Age: 25 to 34
Gender: Male
Customer avatar
by
Quinno2001
Location: Newry
+1point
1out of 1found this answer helpful.
Question
how long is the guarantee on this product?
Age: 25 to 34
Gender: Male
Customer avatar
by
ckck
+1point
1out of 1found this question helpful.
2 answers
Answer(s)
Actually the Samsung guarantee that comes with it says 24 months, but for the first year you'd obviously want to return it to Argos, if it had a fault.
Age: 35 to 44
Gender: Male
Customer avatar
by
MattF
Location: London
0points
0out of 0found this answer helpful.
Thank you for your question.

After looking into your query, I can confirm that the Samsung Galaxy Tab 2 16GB with Wi-Fi 10.1 Inch - White comes with a standard one year warranty. This can be extended by taking our one of our product replacement care plans.

Thank you for using Argos Q&A.
Staff Answer
Customer avatar
by
Argos_Helper_63
Location: Acton Gate
0points
0out of 0found this answer helpful.
Question
can this product ber upgraded from Ice cream Sandwich OS to Jelly Bean OS?
Age: 55 to 64
Gender: Male
Customer avatar
by
Droschke7
Location: Glasgow
+1point
1out of 1found this question helpful.
2 answers
Answer(s)
Samsung have now rolled out Jelly Bean to Galaxy Tab2 wifi. If you buy one it will offer to update itself when you go online.
Age: 35 to 44
Gender: Male
Customer avatar
by
MattF
Location: London
+1point
1out of 1found this answer helpful.
Thank you for your question.

After looking into your query, I can confirm that the Samsung Galaxy Tab 2 16GB with WiFi 10.1 Inch - White will be capable of upgrading to Android OS Jelly Bean. I apologise but I am unable to provide a date as to when this will be available.

Thank you for using Argos Q&A.
Staff Answer
Customer avatar
by
Argos_Helper_63
Location: Acton Gate
+1point
1out of 1found this answer helpful.
Question
can i watch tv iplayer etc on the tab 2
Age: 45 to 54
Customer avatar
by
ange
Location: northants
0points
0out of 0found this question helpful.
2 answers
Answer(s)
the helper's answer is not strictly true as there is a problem with iplayer preventing watching any bbc iplayer content even with the downloaded apps.
Age: 35 to 44
Gender: Male
Customer avatar
by
ged68
Location: north-east
0points
0out of 0found this answer helpful.
Hi, thank you for your question regarding the Samsung Galaxy Tab 2 16GB with Wi-Fi 10.1 Inch - White.

I have looked into this for you and I can confirm that there is a BBC iPlayer app available free of charge from the Android app store.

Thank you for using Argos Q&A.
Staff Answer
Customer avatar
by
argos_helper_135
0points
0out of 0found this answer helpful.
Question
model number??
what is the full model number of the 10.1 16gb wifi model, so I can claim the samsung cashback
Age: 35 to 44
Gender: Male
Customer avatar
by
simon
Location: luton
+1point
1out of 1found this question helpful.
1 answer
Answer(s)
Hello, thank you for your question.

Having spoken to an Argos store regarding your query, I can confirm the model number of the Samsung Galaxy Tab 2 16GB with WiFi 10.1 Inch – White is GT-P5110.

Thank you for using Argos Q&A.
Staff Answer
Customer avatar
by
Argos_helper_66
Location: Acton Gate
0points
0out of 0found this answer helpful.
Question
Claimig cashback
The Samsung cashback claim T&Cs state:
'What is a valid proof of purchase?
A receipt, invoice or order notification which details your purchase and includes store details and purchase date. (An Order Confirmation or delivery note does not qualify as a proof of purchase)'

As Argos dont provide an invoice how do we claim? The above states the order confirmation email does not qualify as proof purchase?
Customer avatar
by
nick
Location: london
0points
0out of 0found this question helpful.
1 answer
Answer(s)
But the receipt does qualify as proof of purchase - which Argos do provide.
Customer avatar
by
Andi
0points
0out of 0found this answer helpful.
Question
Claiming back the £50 cashback
Hi,
If I purchase the product at a reduced price (offer)will I still qualify for the £50 cashback?
Age: 35 to 44
Gender: Female
Customer avatar
by
JaneyA
Location: West Mids
0points
0out of 0found this question helpful.
1 answer
Answer(s)
Yes cashback is available till 31st december. you can check samsung website for more details on cashback
Age: 35 to 44
Gender: Female
Customer avatar
by
Andi
Location: Leeds
+1point
1out of 1found this answer helpful.
Question
there are 2 available offers for this product, both of which give a £50 cashback. can i claim both offers or am i only allowed one?
Age: 18 to 24
Gender: Female
Customer avatar
by
nina
+1point
1out of 1found this question helpful.
1 answer
Answer(s)
Hello, thank you for your question.

Having looked into your query, I can confirm you can only redeem one £50 pound cashback offer with the Samsung Galaxy Tab 2 16GB with WiFi 10.1 Inch - White.

Thank you for using Argos Q&A.
Staff Answer
Customer avatar
by
Argos_helper_66
Location: Acton Gate
0points
0out of 0found this answer helpful.
Question
do i still get £50 return if i buy this with my argos card
if i buy this item with my argos card do i still get the £50 rebate from samsung and how long does it take to get rebate
Age: 45 to 54
Gender: Male
Customer avatar
by
Joer
Location: Glasgow
+1point
1out of 1found this question helpful.
1 answer
Answer(s)
Yes, you do. But on the Argos receipt it lists the wrong Samsung product. You have to take a picture of the back of the Samsung to prove to Cashback people this is the one with the £50 cashback.
Age: 65 or over
Gender: Male
Customer avatar
by
Eric
Location: Lincoln, UK
+1point
1out of 1found this answer helpful.
Question
does this particular tablet take a sim card?
Age: 55 to 64
Gender: Female
Customer avatar
by
noodles
Location: hull
0points
0out of 0found this question helpful.
1 answer
Answer(s)
Hello, thank you for your question.

Having looked into your query, I can confirm the Samsung Galaxy Tab 2 16GB with WiFi 10.1 Inch – White does not accept a SIM card.

Thank you for using Argos Q&A.
Staff Answer
Customer avatar
by
Argos_helper_66
Location: Acton Gate
+1point
2out of 3found this answer helpful.
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