Customer Questions & Answers for:

Customer questions and answers for
Panasonic KX-TG1712EB Telephone - Twin.

<p>Classy and elegantly simple in design, this twin set of Panasonic cordless telephones have an impressive 15 hour talk time battery life and a 50m indoor range. The 50 name and number phonebook enables you to save your contacts for quick and easily calling.</p><p>Telephone information:</p><ul><li>50 name and number memories.</li><li>12 ringtones.</li><li>Last number redial.</li><li>Caller ID.</li><li>Call log.</li><li>Ringer volume control.</li><li>Up to 15 hours talktime/170 hours standby.</li><li>Up to 50m indoor range/300m outdoor range.</li><li>Low battery indicator.</li></ul>
Customer questions and answers:
50 Questions
 | 
52 Answers
Overall rating:
4.136 out of 5
4.1
out of 
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(81 Reviews)73
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Customer questions and answers for Panasonic KX-TG1712EB Telephone - Twin.

Question
does the phone work when there is a power cut
I have had a similar phone which did not work during a power cut, was this just that particular phone or every phone of this type
Age: 55 to 64
Gender: Male
Customer avatar
by
grumpy
Location: Manchester, UK
-1point
0out of 1found this question helpful.
2 answers
Answer(s)
If your phone is digital and plugs into a three pin socket (as well as a phone line) it needs electricity to work. If you have a phone that only plugs into the telephone line, then it doesn't need electricity to work.

In case of emergency I have a basic phone-line-only phone plugged into the phone socket. It doesn't rely on electricity to work so will work during a power failure.
Age: 45 to 54
Gender: Female
Customer avatar
by
Boogie62
Location: Bristol, City of Bristol, UK
0points
1out of 2found this answer helpful.
I would think it was your type of phone. The telephone power is on a separate power line than your mains electric and will not effect your incoming / outgoing calls if your mains fails. When the phones are fully charged (takes about 5 hours when battery is allowed to go flat or first time charge) they last approximately 7 days when left out of the charging units, so I do not see any problem. I have turned my mains off, but there is still a dialling tone on the phones
Customer avatar
by
Sparrowlegs
Location: Cheshire
+3points
4out of 5found this answer helpful.
Question
is the home base Wall Mountable
Age: 65 or over
Gender: Male
Customer avatar
by
jaypea
Location: newastle
0points
0out of 0found this question helpful.
2 answers
Answer(s)
Having actually gone out and bought one of these, I can confirm that the base station is not wall-mountable, but the charger is. Now I'm off to take it back to Argos.
Age: 45 to 54
Gender: Male
Customer avatar
by
Andy
Location: Castleford, West Yorkshire, UK
0points
0out of 0found this answer helpful.
Hello, thank you for your question.

Having looked into your query regarding the Panasonic KX-TG1712EB Telephone - Twin, I can confirm it can be mounted to a wall.

Thanks for using Argos Q&A.
Staff Answer
Customer avatar
by
Argos_helper_68
0points
0out of 0found this answer helpful.
Question
can you create phone number groups
if you can then can you have different ring tones for different groups. Ie family have different ring tone .
Age: 45 to 54
Gender: Male
Customer avatar
by
timk
Location: sleaford
0points
0out of 0found this question helpful.
1 answer
Answer(s)
No, this is not possible. Also note this phone does not even have a speakerphone so you have to hold it to your ear all the time.

PANASONIC, PLEASE NOTE: HANDSFREE IS A VERY BASIC FEATURE and should be a feature on all phones.
Age: 55 to 64
Gender: Female
Customer avatar
by
Figgerty
Location: Finchley
+1point
1out of 1found this answer helpful.
Question
do both handsets ring when a call is received?
does the second handset remain silent until the incoming call is transferred to it?
Age: 65 or over
Customer avatar
by
mc45
0points
0out of 0found this question helpful.
1 answer
Answer(s)
NO Both ring at the same time
Age: 35 to 44
Gender: Male
Customer avatar
by
dulux72
Location: Bristol
+1point
1out of 1found this answer helpful.
Question
If contact details & numbers are entered into one phone, can they be transferred to the othe. If not plse recommend a phone (without ans machine) that
Age: 65 or over
Gender: Male
Customer avatar
by
Alan
Location: West Sussex
0points
0out of 0found this question helpful.
1 answer
Answer(s)
Thank you for your question.

Having looked into this with the manufacturers I can confirm that these handsets will not have the feature where they will automatically update each other if a new number has been added to the phonebook on one phone. You will be required to manually put the numbers into each handset if you want to add anything to the phonebook. I do apologise I am unable to state a specific phone as this is a personal opinion, so you would have to ask this question on a product that meets your requirements elsewhere and we can look into this further for you on this feature.

Thank you for using Argos Q&A.
Staff Answer
Customer avatar
by
Argos Helper
Location: Acton Gate
0points
0out of 0found this answer helpful.
Question
Can you supply with a total of three handsets?
Age: 65 or over
Gender: Male
Customer avatar
by
Kanga
Location: Falkirk
0points
0out of 0found this question helpful.
1 answer
Answer(s)
Thank you for your question.

After looking into your query I can confirm that we do stock the Panasonic KX-TG1712EB Telephone as a triple, the catalogue number for this item is 552/9005.

Thank you for using Argos Q&A,
Staff Answer
Customer avatar
by
Argos_Helper_63
Location: Acton Gate
0points
0out of 0found this answer helpful.
Question
can you see the callers number
Age: 65 or over
Gender: Female
Customer avatar
by
magalion
Location: peterborough
0points
0out of 0found this question helpful.
1 answer
Answer(s)
Hello,

Thank you for your question.

Having looked into your query, I can confirm that the Panasonic KX-TG1712EB Telephone - Twin does have Caller ID however, you will need to subscribe to this facility through your telephone provider.

Thank you for using Argos Q&A.
Age: 18 to 24
Gender: Female
Staff Answer
Customer avatar
by
Argos Helper 67
Location: Acton Gate
+1point
2out of 3found this answer helpful.
Question
Does this model have a loud speaker button
Age: 45 to 54
Customer avatar
by
Bubbles
Location: Stratford-Upon-Avon
+1point
1out of 1found this question helpful.
1 answer
Answer(s)
Thank you for your question.

After looking into your query I can confirm that the Panasonic KX-TG1712EB Telephone does not have a handsfree/loudspeaker facility.

Thank you for using Argos Q&A.
Staff Answer
Customer avatar
by
Argos_Helper_63
Location: Acton Gate
+3points
3out of 3found this answer helpful.
Question
does the addditional handset have to plugged into a phone point
Customer avatar
by
kate
Location: po22
+2points
2out of 2found this question helpful.
1 answer
Answer(s)
Hello, thank you for your question.

I have checked and only the main handset base needs to be plugged into a landline phone socket. The secondary unit will connect wirelessly to the first.

Thanks for using Argos Q&A.
Staff Answer
Customer avatar
by
Argos Helpers 38
Location: Acton Gate
+9points
9out of 9found this answer helpful.
Question
Replacement handset
Is it possible to purchase a replacement handset. Handset 1 has broken.

Therefore I would only need the handset we have everything else (charger stand )

This is URGENT I would like a response as soon as possible.
Age: 55 to 64
Gender: Female
Customer avatar
by
Beattie
Location: Manchester
0points
0out of 0found this question helpful.
1 answer
Answer(s)
Hi, thank you for your question.

I have looked into this for you and I do apologise we do not sell a replacement handset for this phone, depending on when you purchased this from us we could see whether you are still within your warranty. If brought from store return with proof of purchase and they can look into this for you, if you had the item home delivered please contact Customer Services with order number or full delivery address details, where we will be able to see whether you are liable for a replacement.

Thank you for using Argos Q&A.
Staff Answer
Customer avatar
by
Argos Helper 42
Location: Acton Gate
0points
0out of 0found this answer helpful.
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