Customer Questions & Answers for:

Customer questions and answers for
DigiSender Digital Video Sender.

The Digisender Digital Video Sender enables the wireless transmission of data using WiFi and Bluetooth connections. With signal level detection and remote control relay this 100% digital sender is also compatible with various devices - including TVs, DVD and Blu-ray players as well as satellite and cable TV platforms. Digital sender type.Compatible with DVD and Blu-ray players, VCRs, satellite, cable TV, set top boxes (including Freeview) and TVs.Remote control relay so you can control your devices at the viewing location.Will not be affected by interference from cordless phones or Wi-Fi networks.Clear line of sight range 200m and in house range 40m.Transmits through walls and ceilings.1 SCART input.Wireless.Mains adaptor included.EAN/MPN/UPC/ISBN: 5026103272019.
Customer questions and answers:
21 Questions
 | 
24 Answers
Overall rating:
3.882 out of 5
3.9
out of 
5
(17 Reviews)17
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Customer questions and answers for DigiSender Digital Video Sender.

Question
I can't change TV channels with my (receiving) TV remote, only the Sky remote.
The receivng TV (a Wharfedale Freeview 19" purchased from Argos) has a remote that changes channels after only two digits have been pressed, hence I cannot use the receiving remote as Sky channels are all three digits. I have to take the Sky remote from the 'Sending Room' into the 'Receiving Room' yet everything I am reading tells me that I should be able to use the receiving TV's remote but I can't! as the channels are changing before I am able to input the third channel number. Please Help!
Age: 45 to 54
Gender: Female
Customer avatar
by
Jazzy
Location: Bedfordshire
0points
0out of 0found this question helpful.
3 answers
Answer(s)
I have the same problem. I believe the IR recievers and transmitters are not compatible with the newer Sky HD boxes. Great picture but unable to control SSK box USING THE SKY REMOTE
Customer avatar
by
Sky HD
Location: West Midlands
-1point
0out of 1found this answer helpful.
You are reading the instructions wrong i am afraid you HAVE to use the Sky remote to change the channels not the TV remote because it is the Sky Box you can control from the receiving room not the TV.
Age: 45 to 54
Gender: Male
Customer avatar
by
kingkong
Location: kent
-1point
0out of 1found this answer helpful.
Thank you for your question.

After looking into your query, I would refer you to the troubleshooting section of the instruction manual that came supplied with your DigiSender Digital Video Sender. If your problem persists, the item may be faulty. In which case, please return it to store with your proof of purchase or alternatively, if you had the item home delivered, contact our Customer Service Department on 0845 640 2020 with your order number to hand.

Thank you for using Argos Q&A.
Staff Answer
Customer avatar
by
Argos_helper_62
Location: Acton Gate
0points
0out of 0found this answer helpful.
Question
would this interfere with my broadband and what frequency does it transmit on
Age: 45 to 54
Gender: Female
Customer avatar
by
loui
Location: btn
+1point
1out of 1found this question helpful.
2 answers
Answer(s)
Currently most home broadband wi-fi works on the 2.4 Ghz frequency, so if this device is on the same frequency it WILL interfere
Age: 55 to 64
Gender: Male
Customer avatar
by
Mevad
0points
0out of 0found this answer helpful.
Thank you for your question.

After contacting the manufacturer, I can confirm that the Digisender Digital Video Sender will not interfere with a broadband connection. The frequency for this item is 2.4GHz.

Thank you for using Argos Q&A.
Staff Answer
Customer avatar
by
Argos_helper_62
Location: Acton Gate
-1point
0out of 1found this answer helpful.
Question
Input 1xScart, how com it says blu-ray tranasmittions they are 1080p ??? and HDMI
Age: 45 to 54
Customer avatar
by
Lacutas
Location: Manchester
0points
0out of 0found this question helpful.
1 answer
Answer(s)
Hi, thanks for your question.

I have checked with the manufacturer for you and I can confirm that the Digisender Digital Video Sender does not have a HDMI connection, however you can still connect it to a Blu-ray player if it has a SCART connection on it but the picture will not be HD.

Thank you for using Question and Answer.
Staff Answer
Customer avatar
by
Argos Helper 37
Location: Acton Gate
0points
0out of 0found this answer helpful.
Question
What is the model number of this unit?
Age: 65 or over
Gender: Male
Customer avatar
by
Dennis
Location: Westbury, Wiltshire
0points
0out of 0found this question helpful.
1 answer
Answer(s)
Thank you for your question.

After looking into your query I can confirm that the Digisender Digital Video Sender is the Digisender XD.

Thank you for using Argos Q&A.
Staff Answer
Customer avatar
by
Argos_Helper_63
Location: Acton Gate
0points
0out of 0found this answer helpful.
Question
Can I purchase an additional reciever for this product?
Age: 45 to 54
Gender: Male
Customer avatar
by
Cousin
Location: Slough
0points
0out of 0found this question helpful.
1 answer
Answer(s)
Hi, thank you for your question.

I have looked into your query and I am sorry to say that we do not sell additional receivers for the Digisender Digital Video Sender.

Thanks for using Argos Q&A.
Staff Answer
Customer avatar
by
argoshelpers52
-1point
0out of 1found this answer helpful.
Question
Do you need to leave the sending tv on to receive at the remote location?
I am thinking of buying the Digisender digital video sender.
Age: 55 to 64
Gender: Male
Customer avatar
by
Mick
Location: Essex
0points
0out of 0found this question helpful.
1 answer
Answer(s)
Thank you for your question.

After contacting the manufacturer, I can confirm that you do not need to leave the sending TV on to receive at the remote location. The Digisender Digital Video Sender plugs direct into a source e.g. Sky box, Virgin box, DVD player so as long as the source is left on you do not need to leave the TV on.

Thank you for using Argos Q&A.
Staff Answer
Customer avatar
by
Argos_helper_62
Location: Acton Gate
+1point
1out of 1found this answer helpful.
Question
Can I watch a different channel.
Can I watch a different channel on the second tv to what is on the main tv, as I don't get free view signal where the second tv is, so want to get the signal from the main tv which is connected to the main aerial?
Age: 25 to 34
Gender: Male
Customer avatar
by
Chrizz
Location: Purley
0points
0out of 0found this question helpful.
1 answer
Answer(s)
Thank you for your question.

After looking into your query, I am sorry to confirm that this is a transmitter which means that you will only be able to watch the same programme that your set top box is watching.

Thank you for using Argos Q&A.
Gender: Female
Staff Answer
Customer avatar
by
Argos_Helper_61
Location: Acton Gate
0points
0out of 0found this answer helpful.
Question
digibox
digital video sender what size are the boxes
Age: 65 or over
Gender: Male
Customer avatar
by
brian
Location: norfolk
-1point
0out of 1found this question helpful.
1 answer
Answer(s)
Hello, thank you for your question.

I have checked and the dimensions for these items are as follows-

Length- 90mm, Width- 140mm, Height- 25mm

Thank you for using Argos Q&A.
Staff Answer
Customer avatar
by
Argos Helpers 38
Location: Acton Gate
0points
0out of 0found this answer helpful.
Question
Unit keeps freezing,this has to then be reset, this did not happen with older units, can this be overcome. Picture quality is very poor.
Age: 55 to 64
Gender: Male
Customer avatar
by
truffles
Location: surrey
0points
0out of 0found this question helpful.
1 answer
Answer(s)
Hi, thank you for your question.

I am sorry that your Digisender Digital Video Sender keeps freezing. It would appear that your item is faulty. Please return the item to store or call our Customer Services Department and they will be able to assist you in this matter.

Thank you for using Question and Answer.
Staff Answer
Customer avatar
by
Argos Helper
Location: Acton Gate
0points
0out of 0found this answer helpful.
Question
is it HD compatible?
Age: 35 to 44
Gender: Male
Customer avatar
by
brian
0points
0out of 0found this question helpful.
1 answer
Answer(s)
Hi, thank you for your question.

I have looked into your query and I am sorry to tell you that the Digisender Digital Video Sender is not HD compatible.

Thanks for using Argos Q&A.
Staff Answer
Customer avatar
by
argoshelpers52
+2points
2out of 2found this answer helpful.
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