Customer Questions & Answers for:

Customer questions and answers for
DigiSender Digital Video Sender.

The Digisender Digital Video Sender enables the wireless transmission of data using WiFi and Bluetooth connections. With signal level detection and remote control relay this 100% digital sender is also compatible with various devices - including TVs, DVD and Blu-ray players as well as satellite and cable TV platforms. Digital sender type.Compatible with DVD and Blu-ray players, VCRs, satellite, cable TV, set top boxes (including Freeview) and TVs.Remote control relay so you can control your devices at the viewing location.Will not be affected by interference from cordless phones or Wi-Fi networks.Clear line of sight range 200m and in house range 40m.Transmits through walls and ceilings.1 SCART input.Wireless.Mains adaptor included.EAN/MPN/UPC/ISBN: 5026103272019.
Customer questions and answers:
21 Questions
 | 
24 Answers
Overall rating:
3.882 out of 5
3.9
out of 
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(17 Reviews)17
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Customer questions and answers for DigiSender Digital Video Sender.

Question
I can't change TV channels with my (receiving) TV remote, only the Sky remote.
The receivng TV (a Wharfedale Freeview 19" purchased from Argos) has a remote that changes channels after only two digits have been pressed, hence I cannot use the receiving remote as Sky channels are all three digits. I have to take the Sky remote from the 'Sending Room' into the 'Receiving Room' yet everything I am reading tells me that I should be able to use the receiving TV's remote but I can't! as the channels are changing before I am able to input the third channel number. Please Help!
Age: 45 to 54
Gender: Female
Customer avatar
by
Jazzy
Location: Bedfordshire
0points
0out of 0found this question helpful.
3 answers
Answer(s)
I have the same problem. I believe the IR recievers and transmitters are not compatible with the newer Sky HD boxes. Great picture but unable to control SSK box USING THE SKY REMOTE
Customer avatar
by
Sky HD
Location: West Midlands
-1point
0out of 1found this answer helpful.
You are reading the instructions wrong i am afraid you HAVE to use the Sky remote to change the channels not the TV remote because it is the Sky Box you can control from the receiving room not the TV.
Age: 45 to 54
Gender: Male
Customer avatar
by
kingkong
Location: kent
-1point
0out of 1found this answer helpful.
Thank you for your question.

After looking into your query, I would refer you to the troubleshooting section of the instruction manual that came supplied with your DigiSender Digital Video Sender. If your problem persists, the item may be faulty. In which case, please return it to store with your proof of purchase or alternatively, if you had the item home delivered, contact our Customer Service Department on 0845 640 2020 with your order number to hand.

Thank you for using Argos Q&A.
Staff Answer
Customer avatar
by
Argos_helper_62
Location: Acton Gate
0points
0out of 0found this answer helpful.
Question
would this interfere with my broadband and what frequency does it transmit on
Age: 45 to 54
Gender: Female
Customer avatar
by
loui
Location: btn
+1point
1out of 1found this question helpful.
2 answers
Answer(s)
Currently most home broadband wi-fi works on the 2.4 Ghz frequency, so if this device is on the same frequency it WILL interfere
Age: 55 to 64
Gender: Male
Customer avatar
by
Mevad
0points
0out of 0found this answer helpful.
Thank you for your question.

After contacting the manufacturer, I can confirm that the Digisender Digital Video Sender will not interfere with a broadband connection. The frequency for this item is 2.4GHz.

Thank you for using Argos Q&A.
Staff Answer
Customer avatar
by
Argos_helper_62
Location: Acton Gate
-1point
0out of 1found this answer helpful.
Question
Unit keeps freezing,this has to then be reset, this did not happen with older units, can this be overcome. Picture quality is very poor.
Age: 55 to 64
Gender: Male
Customer avatar
by
truffles
Location: surrey
0points
0out of 0found this question helpful.
1 answer
Answer(s)
Hi, thank you for your question.

I am sorry that your Digisender Digital Video Sender keeps freezing. It would appear that your item is faulty. Please return the item to store or call our Customer Services Department and they will be able to assist you in this matter.

Thank you for using Question and Answer.
Staff Answer
Customer avatar
by
Argos Helper
Location: Acton Gate
0points
0out of 0found this answer helpful.
Question
Will this work with a Virgin Tivo system?
Age: 65 or over
Gender: Male
Customer avatar
by
Mike
Location: London
0points
0out of 0found this question helpful.
1 answer
Answer(s)
Hi, thank you for your question.

I have looked into this for you and can confirm the Digisender Digital Video Sender is suitable for use with the Virgin Tivo system.

Thank you for using Question and Answer.
Staff Answer
Customer avatar
by
Argos Helper
Location: Acton Gate
0points
0out of 0found this answer helpful.
Question
hi pls help, i got digisender from argos, i instal it ok, but itcame with no remote controll , so to change chanels i have to go wher the sky box i
Age: 25 to 34
Gender: Male
Customer avatar
by
Armando
Location: london
0points
0out of 0found this question helpful.
1 answer
Answer(s)
Hi, thank you for your question.

Having looked into your query, I can confirm that as the DigiSender Digital Video Sender is not supplied with a remote control, the channels will need to be changed at the Sky set top box directly. I apologise for any inconvenience this may cause you.

Thank you for using Argos Q&A.
Staff Answer
Customer avatar
by
Argos Helper 39
Location: Acton Gate
0points
0out of 0found this answer helpful.
Question
What is the model number of this unit?
Age: 65 or over
Gender: Male
Customer avatar
by
Dennis
Location: Westbury, Wiltshire
0points
0out of 0found this question helpful.
1 answer
Answer(s)
Thank you for your question.

After looking into your query I can confirm that the Digisender Digital Video Sender is the Digisender XD.

Thank you for using Argos Q&A.
Staff Answer
Customer avatar
by
Argos_Helper_63
Location: Acton Gate
0points
0out of 0found this answer helpful.
Question
Can I purchase an additional reciever for this product?
Age: 45 to 54
Gender: Male
Customer avatar
by
Cousin
Location: Slough
0points
0out of 0found this question helpful.
1 answer
Answer(s)
Hi, thank you for your question.

I have looked into your query and I am sorry to say that we do not sell additional receivers for the Digisender Digital Video Sender.

Thanks for using Argos Q&A.
Staff Answer
Customer avatar
by
argoshelpers52
-1point
0out of 1found this answer helpful.
Question
Do you need to leave the sending tv on to receive at the remote location?
I am thinking of buying the Digisender digital video sender.
Age: 55 to 64
Gender: Male
Customer avatar
by
Mick
Location: Essex
0points
0out of 0found this question helpful.
1 answer
Answer(s)
Thank you for your question.

After contacting the manufacturer, I can confirm that you do not need to leave the sending TV on to receive at the remote location. The Digisender Digital Video Sender plugs direct into a source e.g. Sky box, Virgin box, DVD player so as long as the source is left on you do not need to leave the TV on.

Thank you for using Argos Q&A.
Staff Answer
Customer avatar
by
Argos_helper_62
Location: Acton Gate
+1point
1out of 1found this answer helpful.
Question
will this device work as a TV aerial?
Hi

I recently moved to a block of flats with no normal tv aerial socket.

I dont have a signal in my living room for my digital tv with my normal indoor aerial and have no connection to the ourdoor communal aerial.

Will this enable me to have acces to freeview tv with no need to conect to an aerial?

Will I need a phone line for this?

Regards
Age: 35 to 44
Gender: Female
Customer avatar
by
EGA4433
Location: Paignton
0points
0out of 0found this question helpful.
1 answer
Answer(s)
Thank you for your question.

After looking into your query, I can confirm that you do not need a phone line for this product. This product may work with your TV as it is able to pick up signals from 2000m. We would recommend trying this product in your home, if it is not successful then you are able to return providing you have your proof of purchase.

Thank you for using Argos Q&A.
Gender: Female
Staff Answer
Customer avatar
by
Argos_Helper_61
Location: Acton Gate
0points
0out of 0found this answer helpful.
Question
will this item send from sky hd box to another tv set upstairs
Age: 45 to 54
Gender: Male
Customer avatar
by
ghnine
Location: aberdeen
0points
0out of 0found this question helpful.
1 answer
Answer(s)
Hello, thank you for your question.

Having looked into your query, I can confirm the Digisender Digital Video Sender can work with your Sky HD box. However, you are unable to view HD as the sender and receiver only use SCART ports and not HDMI.

Thank you for using Argos Q&A.
Staff Answer
Customer avatar
by
Argos_helper_66
Location: Acton Gate
+1point
1out of 1found this answer helpful.
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